October 2026
- The reminder asks customers to confirm they are coming, and the Diary shows who has and who has not. More about Confirmations and reminders
- Recalls: remind customers to book a service again a set number of weeks or months after their last visit. More about Recalls
- Add-ons: optional extras on a service, each with its own time and price. More about Add-ons
- Website and social links accept @handles and WhatsApp numbers. More about Your own booking page
- Fills and top-ups: an earlier booking of the same service now meets the rule. More about Rules before booking
- The client list and booking lists open faster. More about Client list
- In the Diary, drag an appointment to move it, and on a phone look at one person's day at a time. More about The Diary
- The Diary has a week view: one person's seven days on one screen, and on an iPad the side menu folds away to give the Diary the full width. More about The Diary
- A help centre with step-by-step guides, linked from the panel pages they explain. More about Help on every page
- Working from home: customers see only your town until their booking is confirmed. More about Private address
- Recurring bookings: the same time every week or every few weeks, booked in one go, with one email listing every date. More about Recurring bookings
- Reports for one location at a time, and a spreadsheet export of the bookings behind them. More about Reports
- New reviews wait for you to publish them before they appear on your booking page. More about Reviews with photos
- Session packs: sell several sessions of a service at once; each booking uses one. More about Session packs
- For businesses that go to the customer: the travel time between visits is kept free. More about Visits to the customer
- The waitlist passes a freed time to the next person if the first does not take it within an hour. More about Waitlist
- Receptionists can now see the waitlist and ring the people on it. More about Waitlist
- A walk-in queue: customers scan a QR code, see their place on their phone, and you start them from the Diary. More about Walk-in queue
- A short booking reference, such as H37B-JDBV, wherever a customer reads one. More about Your own booking page
- Booking rules: a service can need another first, such as a patch test or a consultation. More about Rules before booking
- Clear-up time after a service keeps the person free while they get ready for the next customer. More about Clear-up time and gaps
- Free time inside a service, such as while a colour develops, can be booked by someone else. More about Clear-up time and gaps
- The client list: search, notes for the next visit and an export for your spreadsheet. More about Client list
- Deposits and gift cards are paid by card, straight into your own Stripe account. More about Deposits
- The Diary: your day at a glance, with a column for each person working. More about The Diary
- Book for a customer straight from the Diary: select any free space in someone's column. More about Book for a customer
- Forms and consent: health questions and signatures, filled in online before the visit. More about Forms and consent
- No-show fees: save the customer's card when they book, and charge only if they miss it. More about Card holds and no-show fees
- Every page of your panel says what it is for. More about Help on every page
- Customers can pay the whole price online when they book. More about Pay in full online
- Promo codes: money off by a percentage or a fixed amount. More about Promo codes
- Refund a card deposit from the booking page. More about Deposit refunds
- Dark mode for your panel and your customers' pages; every login keeps its own choice. More about Your colours, light or dark
- Tips by card after the appointment, paid into your own Stripe account. More about Tips by card
- Walk-ins can be booked without an email address. More about Walk-ins
- Each person can have their own working hours; a day without hours is their day off. More about Working hours for each person
- Approve bookings yourself: all of them, new customers only, or chosen services. More about Approve bookings yourself
- Booking pages show your website and links to your social media profiles. More about Your own booking page
- Translations checked and corrected in every language. More about 19 languages
- On the staff calendar, tap a day to open that person's day. More about Staff calendar
- Customers and businesses can sign in with Google or Apple. More about Customer accounts
- Emails to you when customers book, move or cancel. More about Confirmations and reminders
- Reviews can carry photos and a video link. More about Reviews with photos
- Start from an example: a ready-made set of services for your kind of business. More about Start from an example
- Recommend another business and you both get credit off your bills. More about Recommend another business
August 2026
- Connect an AI receptionist of your choice to your live services, prices and free times. More about AI receptionist
- Groups of separately run businesses can see their reports together, by country or region. More about Groups of businesses
- Put a person at another location on the dates they work there. More about People at another location
- Service options: one service with several lengths and prices. More about Service options
- A free switching service: we move your clients and diary from your old system. More about Free switching service
- Customers can download their data or delete their account themselves. More about Customers control their data
- Every page of the site at its own address in each language. More about 19 languages
- A calendar of who is working each day, for the whole team. More about Staff calendar
- Each person can subscribe to their schedule in their own calendar app. More about Schedules on every phone
- Logins for your team: each person sees their own schedule and can ask for time off. More about Logins for your team
- Time off for holidays, sickness and other absences; staff can ask for it and you are emailed. More about Time off
- Price and take deposits in the currency you trade in. More about 17 currencies
July 2026
- Loyalty points: customers earn them on completed visits and spend them on a later deposit. More about Loyalty points
- Reports: bookings, revenue, new and returning customers and no-shows, for any dates. More about Reports
- Tracking links show which flyer, post or QR code brought each booking. More about Tracking links
May 2026
- Colour themes for your booking page. More about Your colours, light or dark
- Your own booking page, with only your business on it. More about Your own booking page
- Customer accounts keep every booking in one place. More about Customer accounts
- Confirmation emails and a reminder the day before, sent for you. More about Confirmations and reminders
- Gift cards, sold on your booking page or issued by you. More about Gift cards
- Opening hours for each location, and closed days nobody can book. More about Opening hours and closed days
- Customers choose a named person or anyone free, and each person can have their own price. More about A named person, or anyone free
- Customer reviews, with you choosing which appear on your page. More about Reviews with photos
- Rooms: record which room an appointment uses, so two bookings never share one. More about Rooms
- Customers move or cancel their own booking within your cancellation window. More about Customers move or cancel themselves
- Customers can book several services in one visit, and friends can book together. More about Several services in one visit
- A waitlist for fully booked days: customers are emailed when a time comes free. More about Waitlist
- Several locations in one account, each with its own address, hours and team. More about Several locations, one account
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Every feature, grouped by the job it does, with a guide for each.
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