Do clients need to download an app to book?

No. Clients book on your booking page in any phone or computer browser. They can create an account to see their bookings in one place, or book as a guest.

Can a client book two treatments in one visit?

Yes. Clients add treatments to one visit and check out once, so brows and lashes, or a manicure and pedicure, are a single booking journey.

Can it stop two treatments being booked into the same room?

Yes. Appoint Me tracks treatment rooms as well as people, and only offers a time when both a therapist and a suitable room are free. Rooms are for your diary only; clients never see them.

Can I take a deposit when someone books?

Yes. You choose no deposit, a percentage of the booking, or a fixed amount, and you write your own cancellation policy, which clients see when they book, on their booking page and in their confirmation email.

Is it only for beauty salons?

No. The same system runs barbers, nail studios, spas, aesthetics clinics, therapists and any other business that keeps a diary.

How do I start using it?

Join the waitlist on appointme.com. Businesses on the waitlist get early access first.

Appoint Me · Beauty salons

A beauty salon booking system that works the way a salon does

Clients book on your own page, pick a therapist or say they don't mind, add a second treatment to the same visit and pay a deposit if you ask for one. Behind it sits a diary that knows which therapists and which treatment rooms are free.

Join the waitlist

What a beauty salon booking system has to get right

Most booking software can put a name in a time slot. A salon needs more than that, because a salon's diary is shaped by rooms, by who can do which treatment, and by clients who want three things done in one visit. These are the details worth checking in any system you consider, and how Appoint Me handles each one.

Treatments share rooms, not just people

A system that only tracks staff will happily book two facials into one treatment room. Appoint Me tracks rooms as well as people, so a time is only offered when both a therapist and a suitable room are free. Rooms are for your diary only: clients never see them.

One treatment, more than one length

To a client, a 30-minute and a 60-minute massage are the same treatment. Give a service its options — lengths and prices — and let a senior therapist charge more than a junior one for the same thing, without building a separate service for every combination. How to set up your service menu for online booking goes through it step by step.

More than one treatment in a visit

Brows and lashes, or a manicure and pedicure, should be one booking journey. Clients add treatments to their visit and check out once.

A named therapist, or "No preference"

Some clients always see the same person; others just want the earliest time. They choose a therapist or "No preference", and your team's working hours and time off decide what they're offered. Clients can see who is working before they book — here's why that matters.

Deposits and a cancellation policy clients actually see

Choose no deposit, a percentage of the booking, or a fixed amount. Set how close to the appointment a client can still cancel or move it, and write the policy in your own words: clients see it when they book, on their booking page and in their confirmation email. More in how to take deposits for appointments.

Reminders, rescheduling and reviews

Clients get an email confirmation and a reminder before they come in. Every booking has its own page where the client can move or cancel it within your policy and add it to their calendar, so fewer changes arrive by phone. After the visit, they're asked for a review. See appointment reminders that work and how to reduce no-shows.

Gift cards and loyalty points

Sell gift cards from your own booking page, emailed to the person they're for, and redeemed against a booking with the code. Loyalty points build up as clients visit and can be spent on future treatments.

A waitlist for fully booked days

When the day a client wants is full, they can join a waitlist and get an email if a slot opens up. How to manage an appointment waitlist covers the rest.

Your clients stay yours

Appoint Me isn't a marketplace. There's no directory where your clients browse the salon down the road: they reach you through your own booking link, from your website, your Instagram or a message you send them. If you're weighing that against a marketplace listing, our comparison of Fresha, Booksy, Treatwell and Cliniko explains the trade-off.

In your clients' language

Booking pages, emails and client accounts work in 18 languages, so a client who's more comfortable in Polish, Portuguese or Thai can book in it.

Questions salon owners ask

Do clients need to download an app to book?: No. Clients book on your booking page in any phone or computer browser. They can create an account to see their bookings in one place, or book as a guest.
Can a client book two treatments in one visit?: Yes. Clients add treatments to one visit and check out once, so brows and lashes, or a manicure and pedicure, are a single booking journey.
Can it stop two treatments being booked into the same room?: Yes. Appoint Me tracks treatment rooms as well as people, and only offers a time when both a therapist and a suitable room are free. Rooms are for your diary only; clients never see them.
Can I take a deposit when someone books?: Yes. You choose no deposit, a percentage of the booking, or a fixed amount, and you write your own cancellation policy, which clients see when they book, on their booking page and in their confirmation email.
Is it only for beauty salons?: No. The same system runs barbers, nail studios, spas, aesthetics clinics, therapists and any other business that keeps a diary.
How do I start using it?: Join the waitlist. Businesses on the waitlist get early access first.

Run a beauty salon?

Tell us how your salon books today — it shapes what we build, and waitlist salons get early access first.