1. A customer account
If you book with businesses on Appoint Me, you can delete your customer account yourself, straight away:
- Sign in, in the Appoint Me app or at appointme.com/account/login.
- Open Profile.
- Choose Close my account, and confirm.
Your account goes at once: your name, email address, phone number and password, your sign-ins on every device, and any waiting-list requests. You are signed out everywhere.
Your past and upcoming appointments, gift cards, loyalty points and reviews stay with the businesses you booked with: they need them to run their business, and gift cards and points are money you hold with them. To have a business delete those too, ask that business, or write to us and we will help.
2. A business account
Anyone who signs in to a business on Appoint Me, owner or staff, can delete their own account: in the Appoint Me Business app open More, then Your profile; on the website, open Profile from your name in the dashboard. Choose Delete my account and confirm. You can also email support@appointme.com from the address you sign in with and we will do it for you.
Your sign-in is deleted at once, on every device. If you are the only owner of the business, the business closes with it: its booking page goes offline straight away, its subscription stops at the end of the month already paid, and its data is deleted after 30 days, as set out in our Privacy Policy. Invoices and payment records are kept for 6 years, as UK tax law requires. If the business has another owner, it carries on without you.
3. A staff sign-in
A sign-in a business gave to a member of its staff ends when the business's owner removes that person, in the dashboard under Practitioners, or when you write to us.
4. Questions
Email support@appointme.com or write to GK Tools Ltd, 483 Green Lanes, London, N13 4BS.