Help centre · Locations and settings
AI receptionist
Connect the AI call service you have chosen to Appoint Me, so it can read your services, prices and free times and book appointments for callers.
When you would use it
Use it if you already use, or want to use, an AI service that answers your phone, and want its bookings to land in your Diary.
How to set it up
- Open AI integrations and select Connect AI receptionist.
- Give the connection a Connection name and, if you wish, name Your AI provider (optional).
- Copy the Bearer credential straight away: it is shown once. Copy the MCP server URL or the REST API base URL as well.
- In your AI provider's settings, enter the address and the credential. Test it on your services and free times before you let it take live calls.
- Each connection lists when it was last used and how many bookings it has made. Revoke it at any time and it stops working at once.
What your customers see
Callers speak to your AI receptionist as usual. The bookings it makes appear in your Diary and the customer receives the same confirmation emails as any other booking.
Examples from different trades
- Dental practiceLet an AI receptionist take check-up bookings in the evening, after the front desk has gone home.
- PhysiotherapistAnswer calls while you are with a patient, without missing a booking.