How long should an online booking take? A 30-second walkthrough
A good online booking takes a client under 30 seconds. See each step, from choosing a service to the reminder, and how to test your own page.
13 October 2026
How to write an appointment cancellation policy clients actually follow
A clear cancellation policy sets one notice period, says what happens to deposits and shows before booking. How to write one for any appointment business.
1 October 2026
Fresha vs Treatwell (2026): fees, commission and the small print compared for UK salons
Fresha vs Treatwell for UK salons, checked October 2026: subscriptions, the 20% and 35% new-client commissions, card fees, notice periods and data export.
29 September 2026
How to set up your service menu for online booking
A clear service menu lets clients book the right thing first time. How to name services, set honest durations, group them and match them to staff.
24 September 2026
How much buffer time should you leave between appointments?
How long to leave between appointments, service by service, and how booking software adds the gap automatically.
17 September 2026
Why seeing who's working matters more than the time slot
A booking page that shows which staff are working on a chosen date lets clients land with the person they actually want, every time.
10 September 2026
What to look for in booking software: a checklist for any appointment-based business
The features that matter when choosing appointment booking software: online booking, deposits, reminders, staff diaries, waitlists and reporting.
3 September 2026
Recurring appointments: how to set up a series clients never have to rebook
Recurring appointments turn one booking into a series that repeats automatically, keeping tutoring, therapy and salon clients booked without extra admin.
27 August 2026
Appointment reminders that work: timing, wording and templates
The best times to send appointment reminders, what to say, and ready-to-adapt templates for clinics, therapists, tutors, salons and barbers.
20 August 2026
Client intake forms: what to ask before a first appointment
A short client intake form gets every first appointment off to a flying start. What to ask, when to send it, and how to keep the answers GDPR-safe.
13 August 2026
Moving from a paper diary to an online booking system: a practical guide
Move from a paper diary to an online booking system in five practical steps — what to copy across, when to switch, and how to bring clients with you.
30 July 2026
How to get more 5-star reviews for your appointment-based business
Simple ways for salons, clinics, therapists and tutors to get more 5-star reviews: when to ask, what to say, and how to make it effortless.
23 July 2026
How to run an appointment waitlist so you never lose a cancelled slot
A cancelled appointment doesn't have to mean lost income. Here's how to build a waitlist that fills every gap fast, fairly, and automatically.
16 July 2026
Fresha, Booksy, Treatwell or Cliniko? How to actually compare booking software
A fair, factual comparison of Fresha, Booksy, Treatwell and Cliniko to help any appointment business choose the right booking software.
11 July 2026
How to take deposits for appointments: a fair guide for every diary-led business
How to set deposit payments for appointments: how much to ask, a policy template, refunds, and the easiest way to collect deposits and cut no-shows.
25 June 2026
How to get clients to rebook: a practical guide to appointment retention
Want clients to rebook? Book the next visit before they leave, make online booking effortless, and keep it personal. A practical retention guide.
18 June 2026
Online booking vs phone bookings: which is right for your salon?
Online booking vs phone bookings for your salon: which wins for no-shows, after-hours bookings and loyal clients — and why the smartest salons use both.
15 June 2026
How to reduce no-shows at your salon (without nagging clients)
No-shows are mostly predictable. Reminders, a small deposit, a personal touch and a waitlist cut them dramatically \u2014 without chasing anyone.
15 June 2026